Privacy Policy

1. Information We Collect

• Account details you provide (e.g., name, email, phone).
• Order and delivery details (e.g., items, address, pincode).
• Minimal payment metadata from providers (we do not store full card data).
• Basic analytics such as pages visited and approximate location (if enabled).

2. How We Use Information

• To process and deliver your orders.
• To provide customer support and respond to your requests.
• To improve site performance and product selection.
• To comply with legal requirements.

3. Payments

We use third-party payment providers (e.g., Razorpay). Your sensitive payment details are handled by the provider. We receive payment confirmations and limited metadata required to fulfill your orders.

4. Cookies & Analytics

We may use cookies to maintain sessions and improve your experience. You can control cookies via your browser settings. Analytics, if enabled, help us understand usage patterns.

5. Data Sharing

• Couriers and logistics partners for delivery.
• Payment providers to process transactions.
• Service providers that help operate the website (under confidentiality obligations).

6. Data Security

We implement reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure; please use the Services at your own discretion.

7. Your Rights

• Access, update, or delete your account information by contacting us.
• Opt-out of non-essential communications.

8. Children

Our Services are not directed to children under 13. If you believe a child has provided us information, please contact us and we will take appropriate steps.

9. Changes to this Policy

We may update this policy from time to time. Material changes will be posted on this page. Continued use of the Services indicates acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy, contact us at support@arikamart.shop.